Designing the operating system for collaborative care.
HealMind is pioneering a collaborative care model that partners with existing clinics to deliver ketamine-assisted treatment.
Rather than operating standalone clinics, HealMind works alongside healthcare providers, helping them offer specialized treatment while maintaining ownership of their patients and practice operations.
This model created a unique challenge: clinics needed an EHR to manage their day-to-day operations, while HealMind needed visibility into referrals, treatment programs, patient outcomes, and network-wide performance. No existing platform was designed to support both perspectives, requiring a custom solution built specifically for collaborative care.
We needed to understand every workflow, use case, edge case, and permission.
HealMind's collaborative care model required more than screens—it required defining how the platform itself would operate. Working from business requirements provided by the founder, I created the organizational hierarchy, workflows, user roles, permissions framework, and reporting architecture that would support both HealMind and partner clinics.
I also designed separate experiences for HealMind and partner clinics, establishing a multi-organization platform where HealMind managed the network while each clinic maintained control over its own locations, users, workflows, and reporting.
Translating operational complexity into a working platform.
Once the operational model was defined, I translated it into a configurable EHR that supported both HealMind and partner clinics. The platform balanced shared workflows with organization-level customization, allowing each clinic to tailor permissions, reporting, and settings while operating within a consistent system.
Don't just look — use the EHR.
Built in Claude Code, the interactive prototype allowed stakeholders to validate workflows, permissions, and reporting before development.
▶ Launch prototype ↗ Work in progress · Dashboard and Calendar are currently functionalDesign Ownership
- Defined the product architecture for a multi-organization collaborative care platform
- Established the permissions, customization, and reporting frameworks that enabled platform scalability
- Led end-to-end product design from operational requirements to interactive prototype
- Created the foundation for analytics, reporting, and organizational management across the platform
- Partnered directly with the founder to translate a new healthcare model into a scalable product strategy
- Drove product decisions across workflows, roles, and system behavior
Platform Highlights
- Collaborative care EHR built specifically for HealMind
- HealMind and partner clinics operate within a single system
- Multi-location support with configurable roles and permissions
- Custom reporting and analytics framework
- Interactive Claude Code prototype used for stakeholder validation
- Est. 2027 launch